training & operations infrastructure

Open your next location without losing what made the first one work.

Training and operations infrastructure for founder-led retail and food businesses. We install what scales — and audit what won't.

(who we work with)

Founder-operated retail and food businesses opening their next location.

Specialty retail
  • Vintage
  • Consignment
  • Sneakers
  • Books
  • Plants
Independent food
  • Cafes
  • Brunch concepts
  • Small restaurants
  • Bakeries

Typically $500K–$5M in revenue, 5–30 employees, post-lease and pre-opening. Based in Orange County, working across Southern California.

Not a fit: SaaS, e-commerce-only, franchise systems already scaling, enterprise.

(what we do)

Built from real experience.

Practice / 01

Business & people

30% lower operating costs. Without losing the culture.

DeliverablesSystems audit · SOP suite · KPI dashboard · Manager training · Accountability cadence
Best fit1-3 locations · 5-30 employees · Founder still the SOP
Tag3 engagement tiers
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40% lower turnover. Without paying more.

DeliverablesHiring playbook · Onboarding curriculum · Performance reviews · Career ladders
Best fitOpening your next location · Hiring first non-founder managers · Owner can't be everywhere
Tag90-180 day programs
ToolsetTalentOS ↗ — the operating system we install during the engagement
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Practice / 02

AI infrastructure & digital presence

More output. Same headcount.

DeliverablesCustom agent fleet · Slack or Discord orchestration · Monitoring dashboard · Documentation · Training
Best fit$1M+ revenue · Technical staff · 4-8 week build window
TagCustom engagement
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The output. Not the overhead.

DeliverablesWeekly content batch · Daily market briefings · Prospect pipeline · Outreach drafts · Analytics review
Best fitNo technical staff · Want the leverage · Month-to-month flexibility
TagFrom $149/mo
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More conversions. Same traffic.

DeliverablesSite audit · Diagnostic report · Optional rebuild · Brand consistency check
Best fitOutdated site · Bad conversion · Generic template feel
TagAudit-only or full rebuild
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(the operators)

Three operators. Same playbook, three layers.

Javen Training & systems LMS · 600+ trained · 20+ openings led
Enrique Multi-state field ops District Manager · 3 states · multi-store operations
Edric Store leadership Senior Store Manager · premium & luxury retail
40%
Reduction in team turnover
30%
Reduction in operating costs
55+
Locations scaled
700+
Employees managed

CMPL is what I wish I'd had then.

— Javen, founder
(cases)

The patterns we saw before we built CMPL.

javen · specialty retail
3 → 55+ locations.
The infrastructure that scaled without the founder.
600+ employees · $46k saved · 8 years
view →
enrique · multi-state field ops
7 locations, 3 states.
The operating rhythm that caught the drift.
coming soon
edric · store leadership
Floor → Senior SM.
The standards work behind the brand.
coming soon

All cases →

(operations dashboard)

The systems we install also include the dashboard that runs them.

CMPL Fleet · Command Center
Market Monitor
Scanning SPY, QQQ, BTC…
Content Creator
Drafting weekly insights…
Lead Gen
14 prospects qualified today
[Lead Gen]New prospect: Contractors' Warehouse — audit score 5/10

Operations infrastructure that lives on a dashboard, not in your head. Tracks training, manager certifications, location readiness — built as part of the engagement, not sold separately. Fleet-as-a-Service starting at $149/month.

Schedule a call →
(next step)

Ready to open #2 the right way?

Every engagement starts with a no-pressure discovery call — we'll review your setup, discuss goals, and recommend the right approach.

No commitment required. Just clarity.

Schedule a call →